Information Technology Grow (Pty) Ltd

Software Support and Sales

Software support services may include new product installation services, installation of product updates, migrations for major releases of software, other types of proactive or reactive on-site services, and support for custom application or infrastructure software. Services may be delivered by a product vendor, a consulting firm or third-party software maintainers.

Software products and technologies covered under this category include commercial and custom operating systems, application software, and infrastructure software. This ranges from office productivity software like word processing, spreadsheets and email to development tools and other business software. Software support services do not include software license code updates and upgrades, which vendors often report as software maintenance.

Ad-Hoc
Monthly

Are you experiencing any of the following?

Training
Consulting
Troubleshooting
Installing
Systems analysis
Repairing
Maintaining
Servicing
24 /7 Phone Technical Support services

CALL US NOW: 082 400 1870

We provide IT support / Computer Support to home and business users on an ad-hoc base. We offer remote and onsite support.

For our monthly contract clients we use an automated system that monitors your site 24 hours a day. The system has automated daily safety checks that checks if all backups were successful. The system also checks if the Anti-Virus is updated and much more. The 24-hour monitoring includes an automated service check that verifies services like Windows Services, Disk Space, Printer status, etc. We provide SLA’s and break/fix models to fit your budget and needs.

We provide IT support / Computer Support to small/medium companies on a monthly contract or ad-hoc base. We offer remote and onsite support. We do Remote Support via Teamviewer licensed software.

For more info Contact Us

Quick Links

For Quick Support Follow The Following Procedures

Call Us

Call us at 082 400 1870 or send an email to info@itgrow.co.za

Assign Technician

A technician will be assigned to you and will contact you shortly to arrange support.

Remote Support

The technician will attempt to solve the problem remotely via Teamviewer licenced software.

Onsite Support

If the technician cannot solve the problem remotely, the technician will arange with you a callout to your site.

Solve Problem

After the technician has solved the problem remotely or onsite, you will recieve an invoice.

Payment

The invoice is payable immediately via Electronic Funds Transfer (EFT) or cash.